QCDSM Program

The Trial Run

You cannot manage what you don’t measure…

In today’s highly competitive world every company is seeking ways to reach out to their customers, improve their market share and grow their businesses. No matter what decisions are taken to achieve these goals, little progress can be made without the full participation of ALL members of the company. Empowering and enabling employees to not only share their goals but to actively participate and promote them is the greatest challenge to this success.

QCDSM is the process that addresses this fundamental challenge. The process whereby the people of a company are enabled through their participation in decision making, problem solving, safety enhancement and delivering improved efficiencies and productivity using Lean Principles such as waste removal and continual improvements is the next step in a company’s push for excellence and growth.

Consistent Quality, Competitive Cost, On Time Delivery, Excellent Safety and High Employee Morale are goals that are obtainable provided you have the process in place to achieve it. QCD Systems has developed this process and has had over 35 years experience in transferring this expertise to global companies. We are working and have worked on all 5 continents and we are very eager to share this process with you,

Please contact us today to find out how we can help you take your company to the next level.

This website contains detailed information on the QCDSM process. Click the links below to learn more about each stage of the process.

QCDSM is an holistic process empowering the people of a company to manage their areas and to ensure that the supply chain is healthy and running smoothly. The added benefit is that it also empowers the people to offer their ideas and suggestions based on the visual measurements in their areas, on how to improve productivity and efficiency. This graphic may assist in understanding the system.

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A summary of the basic QCDSM principles.

QCDSM Principles


An introduction to QCDSM
The QCDSM process

Try Z Seminar

The Green Room Meeting

The Strategy Session

The Trial Run

The Day Before Training

Detailed Process Sheet

Idea Suggestion Process

Customer Concern Database
The next step to excellence